Please Note: Live Help is intended to help you with City-related questions only
Welcome to Live Help
Click on the banner above to begin Live Help. The banner will let you know whether a City operator is available and online to help with your request. If nobody is available you can still send us a message to be answered via email by clicking on the banner.
If a City operator is available to help, simply click on the banner and type in your name, email address and question and click Get Live Help.
A chat session will begin and your question will be answered. When you have completed the Live Help session, you may request the transcripts be emailed to you by inputing your email address. If you do not request the transcripts then no email address is required. Please read the Live Help policy below.
Live Help Policy
The City of Casa Grande provides Live Help during regular business hours. Live Help is not guaranteed to be available during regular business hours and will be determined by staff availability. Live Help is intended to help users of the website find information quickly or answer questions that pertain to the City of Casa Grande. It is not intended to be social interaction and the City reserves the right to block users who abuse this policy.