7 Ways To Pay Your City Utility Bill
1. Online Bill Pay
Pay your bill on line. Just register and select your own user name and password and tie into your city account. Click the button below, then select “sign in now” to get started. Please contact our vendors bi-lingual 24/7 Call Center number 1-800-420-1663 or email inquiries to firstname.lastname@example.org for questions or concerns regarding online account set up.
Please note: You will be directed to Paymentus, a third party vendor for the City to pay your bill online.
2. Automatic Deduction
Payments can automatically be deducted from your checking account using our Autodraft system. Payments are deducted on or around the 20th of each month. To be eligible to use Surebill, your account must be paid up to date.
To start taking advantage of the convenience of automatic payments, print and complete the Autodraft form and send it to us, along with a voided check from the bank account of your choice. The Surebill form and voided check can be sent via mail, email or fax:
Email the form to: email@example.com
Mail the form to:
City of Casa Grande
510 E. Florence Blvd.
Casa Grande, AZ 85122
or fax the form to 520-421-8603
3. Personal Online Banking
If you pay your bills on line through your personal financial institution, please ensure you note the correct account number in the field provided for this information. Allow five (5) business days from the date you request the transaction to take place at your personal bank before it is reflected on your city account.
4. Over the Phone
Payments can be made using Visa, MasterCard or E-check by calling our bi-lingual 24/7 call center at 855-748-1071. Please have the account number and service address information available for verification.
5. USPS Mail
Bills sent out to all customers contain a section to be torn / cut off. Return this section with your payment of check or money order to the preprinted address using the provided return envelope.
City of Casa Grande
P.O. Box 53223
Phoenix, AZ 85072-3223
The checks are sent to a lockbox where they are deposited directly into the bank resulting in more security for you and time saving for the City.
6. In Person
The Finance Department is located at 510 E Florence Blvd, Bldg B (white/tan building directly across from Whataburger). Hours of operation: 8 AM to 5 PM. Payments accepted are: Cash, Visa/MasterCard, check, and Money Order.
7. Drop Box (NEW LOCATION)
The city’s drop box is conveniently located in the parking lot next to City Hall Building B (Finance) at 510 E. Florence Blvd. in Casa Grande. The parking lot can be accessed from Florence Blvd.